Effective Feedback2021-09-09T10:27:05-04:00

Effective Feedback

DESCRIPTION
Creating a culture that embraces frequent candid feedback is essential to the growth of both individuals and organizations. Without it, productivity falls, communication becomes ineffective, and ultimately employee engagement and retention suffer. Although these facts are well known, many still avoid feedback because it can by nature be uncomfortable or even feel personal at times. In this highly interactive training participants will be equipped with specific skills to deliver even challenging feedback in a way that is both effective and empathetic. Also attendees of this program will learn specific techniques to receive feedback in a way that allows them to manage their internal and external responses, and as a result gain value from each exchange. While this topic is of particular interest to those in leadership roles, the concepts discussed in this training are essential for employees of all levels to implement.

LEARNING OBJECTIVES
Understand the 3 most common barriers that hinder feedback or make it ineffective
Contribute to a culture where feedback happens naturally by applying 2 core principles
Learn 8 techniques to deliver virtually any feedback effectively
Identify opportunities to share positive feedback with greater frequency and meaning
Learn 5 techniques when receiving feedback to manage reactions and gain value
Develop individual action steps to implement skills into working relationships

ADVANTAGES
Leadership track
Best as 60-90 minute program or half day workshop
Video and sound capabilities required

AVAILABLE FORMATS
Virtual
Hybrid
In-person

WHAT ATTENDEES ARE SAYING ABOUT THIS PROGRAM
“I have been trained numerous times on giving feedback. I expected redundancy in information. However, I really enjoyed the session. Thank you! You presented the content in a very unique manner. Great job!” – JHU employee
“This was the best session of the event!”
“a wealth of information”
“relevant with practical resources shared”
“helpful skills and techniques for future reference”
“MORE than I expected”
“excellent examples and stories”

Effective Feedback PDF Cut Sheet